Question 1

How quickly will someone get back to me?

Accepted Answer

We usually reply within 48 hours, and often sooner if it is a quieter moment. If something is urgent, give the venue a call and speak to the team directly.

Question 2

What should I use this form for?

Accepted Answer

Use it for anything you would rather put in writing. That includes general queries, lost property, venue hire, sponsorship, job applications, complaints, feedback or anything else that does not fit neatly into a box.

Question 3

Can I ask about venue hire here?

Accepted Answer

Yes. If you are planning a private gathering, celebration or something a bit different, send over the basics and we will take it from there.

Question 4

Can I ask about sponsorship here?

Accepted Answer

Yes. If you have a brand, event or idea you want us to consider, send a short overview and anything else that helps us understand what you are looking for.

Question 5

Can I use this for a complaint or some feedback?

Accepted Answer

Yes. Choose Complaints if something went wrong, or Feedback if you want to share a thought, suggestion or bit of praise. A little detail always helps us deal with it properly.

Question 6

Can I send a job application here?

Accepted Answer

Yes. Choose Job Applications and send a short introduction, the role you are interested in and any experience or links you want us to see.

Question 7

What if my question does not fit a category?

Accepted Answer

Choose Other and send it over anyway. If it belongs with the team, we will make sure it gets to the right person.

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